Meet the Staff | Brown's Sales & Leasing Chrysler Dodge Jeep Ram


Click on one of the people below to find out more information.

Management

Forest Brown, Director of Operations


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Kelsey Mueller, General Manager

I live just outside of Elkader with my husband and two daughters. I have been with Brown's since 2012 and was the Finance Manager for 7+ years before I became the General Manager. When I am not at work, I enjoy spending time with my family. We own and raise Quarter Horses, which takes up most of our free time. We enjoy camping and riding horses with family and friends. We have a Goldendoodle, Montana, who enjoys our adventures with us and loves being a farm dog.

Certifications:
State of Iowa Insurance License in Accident & Health, Life, Personal Lines, Property & Casualty, and Crop

Bachelor of Science Degree in Financial Management from UIU
Master of Business Administration Degree with an emphasis in Corporate Financial Management from UIU 

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Sales

Wade Helle, Sales Manager


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Ben Hepke, Sales & Leasing Consultant

    I grew up in Manchester, Iowa and now call Elkader home. I am a Sales Consultant here at Brown's in Elkader and have worked in the automotive industry and for Brown's since 2011.
    I like to spend my free time with my two sons. When I can, I also enjoy being able to go camping, boating, hunting, and fishing with family & friends. 

Certifications & Awards:
GM Certified
Chrysler Certified
Ford Certified
Elite Sales Consultant

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Wes Lawson, Sales & Leasing Consultant

    I live in Garnavillo, Iowa and am a Sales Consultant. I have been in the automotive industry and worked for Brown's Elkader since 2013. 
    When I do have free time, I enjoy being out on the water boating, fishing, and camping. 

Certifications & Awards:
Master Ford Certified Sales
Ram Expert
Jeep Expert
Chevrolet Technology Expert
CDJR Certified
Chevrolet Buick Certified Sales
Elite Sales Consultant

A lot of my certifications is done by completing a lot of testing.

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Greg Cummer, Sales & Leasing Consultant


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Beth Rentschler, Sales Assistant

    I am a new to the automotive industry but have extensive experience in Sales, Customer Service, and Marketing. 
    I live in St. Olaf with my husband Rick. We have 2 grown children & 4 grandchildren. Outside of work we enjoy camping & trail riding in our side by side. Time spent with family is my most treasured time. 

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Finance

Travis Jensen, Finance Manager


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Internet

Lori Farmer, Internet Sales Manager

    I grew up by Palo, Iowa. I now reside near Strawberry Point, Iowa and am the Internet Sales Manager and financial assistant. I have worked in the automotive industry since 2011 and at Brown's since 2012.

    In my free time, I enjoy being outside and spending time with my husband and two daughters. I also love to read.

Certifications & Awards:
Certified Internet Sales Manager
Chrysler (CDJR) & GM (Chevy & Buick)

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Rachel Franks, Internet Assistant

    I call St. Olaf, Iowa my hometown. I work in the Internet Department for Brown's in Elkader as an Internet Assistant. I have worked in the automotive industry since 2016. 
    As for my free time, I enjoy spending my time with family and friends. In the summer I love to be out on the river kayaking or if not showing Dairy Cattle at the state fair and at the World Dairy Expo. 

Certifications & Awards:
Accounting Specialist Degree
Accounting Clerk Certificate 

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Office

Dana Richard, Accounts Payable/ Receivable Manager

I grew up on a farm outside of Elkader. I now live in Monona, Iowa, and am the Accounts Payable/ Receivable Manger. I have worked in the automotive industry since 2018.

In my free time, I enjoy to spend time with my son. I also love to read, cook, and take walks with my dog.

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Amie Moser, Receptionist


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Danielle Koehn, Accounting Clerk

    I grew up in Elgin, Iowa, but now I live outside of Elkader. I am an Accounting Clerk here at Brown's. I have worked in the automotive industry and for Brown's since 2012.

    In my free time, I enjoy riding and training horses. I currently own 2 AQHA mares named Shorty & Annie. I also have a black lab/Australian Shepard mix named Gracie Lou Freebush, that is my "child". When I am not riding I enjoy kayaking, attending country concerts with friends and hunting.

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Tina Brown, Title Clerk

    I was born and raised in Prairie du Chien, Wisconsin and now call Guttenberg, Iowa home. I am the Title Clerk for Brown's and I have been in the automotive industry indirectly since 2002. I have worked for Brown's Elkader since 2014.

    I like to spend time with my friends and family. I love watching my children grow each day academically and being able to attend their sporting events. When I get the chance, I enjoy reading, traveling, volunteering and interior design.

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Service

Chris Henry, Service Manager

     I am from Lamont, Iowa and I am the Service Manager for Brown's. I have worked in the automotive industry since 1996 and at Brown's since 2008.

    I have 5 kids ranging in age of 4 to 15 years old. They are involved in many extracurricular activities including; baseball, softball, t-ball, swim team, volleyball and football. We also own a cabin on the Mississippi River, where we enjoy spending family time, boating, fishing and jet skiing.

Certifications/Awards:
Fully Trained GM Tech
GM & Chrysler Trained Service Manager

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Cindy Cook, Service Writer

    I living outside of Elkader and work in the service department here at Browns along with being in charge of warranty work. I have worked in the automotive industry since 2009.
    In my free time, I enjoy my family and friends. When I get the chance, I also like to go camping and bowling.

Certifications/Awards:
Certified for Warranty for Ford, GM and Chrysler

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Melissa Hyde, Service Advisor

    I am originally from Waukon, Iowa, but I currently live in Elkader. I have been in the automotive industry since 2015.

    When I'm not working, I enjoy getting a good run in, relaxing with a good book, or spending time with my friends and family.

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Tyler Keegan, Service Advisor


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Dan Hess, Service Technician

    I am from Edgewood and am a Certified Service Technician for Browns. I have worked in the automotive industry since 1983, and been with Brown's since 1992. 

    When I have the chance, I enjoy trapping, hunting, fishing, and driving my side by side.

Certifications/Awards:
ASE Certified
Chrysler Certified

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Lance Amsden, Service Technician

    I am a Certified Service Technician for Brown's and live outside of Elkader. I have worked in the automotive industry since 1990 and been at Brown's since 1998.

    In my spare time I enjoy camping and spending time with my family.

Certification/Awards:
GM Master Technician
ASE Master Technician
ASE Advanced Engine Performance
I have done a lot of training for GM and testing for ASE

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Matt Klingman, Service Technician

I grew up in Volga, but now live in Elkader. I am a Certified Service Technician at Brown's in Elkader, and I have been since 2000. I have been in the automotive industry before Brown's. 

     I was in the military for 8 years. In my free time I enjoy relaxing with my family.

Certifications/Awards:
ASE Master Technician
Ford Chassis Master Certified
GM Certified Technitian
Chrysler Technician
Through years of practical experience; online classes, hands on learning at factory training centers, as well as testing on my off time for ASE, has helped my with certifications.

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Kevin Plagman, Service Technician

    I am from Arlington. I am a Certified Service Technician and have worked in the automotive industry since 1995. I have been with Brown's since 2008.

    In my free time, I enjoy spending time with my family. When I can, I try to travel as much as possible, as well as trying to do a little fishing. 

Certifications & Awards:
ASE Master Tech
Chrysler Master
100% GM Certified
AAS from Hawkeye Community College
I spend a lot of hours training from GM and FCA

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Nick Brink, Service Technician

 I live in Waukon, I am a Certified Service Technician. I have worked in the automotive industry since 2008 and have worked for Brown's since 2010.

    When I am not working, I try to spend a lot of time with my family and friends. Otherwise, you can find me hunting, racing or fishing.

Certifications & Awards:
Ford Senior Master Tech for 3 years
I am 1 of 368 Senior Master Technicians in the Midwest through 2 years at DMACC in Ankeny got my Ford Master and 5 years of working got my Senior Master
To stay certified, I do online and classroom training

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Tom Reinhart, Service Technician

    I am originally from Algona, but now I call Elkader home. I am a Certified Service Technician for Brown's in Elkader. I have worked in the automotive industry since 1996 and have worked here at Brown's since 2012.

    Not only do I enjoy time with my family and friends, I also like to take the time when I can to go out fishing, hunting, and taking the four wheeler out.

Certifications & Awards:
GM Master Tech 
GM Hibred Certified
Certified Chrysler Tech
ASE Certified Tech
In order to get certified, I do a lot of training and testing.

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Alex Fettkether, Lube Technician

My hometown is Volga. I am a Lube Technician for our Service Department here at Brown's. I have worked in the automotive industry and for Brown's since 2017.

    When I get the time, I enjoy getting out and riding motorcycles. But I also being able to go snowmobiling too.

Certifications & Awards:
NICC Auto Tech

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Patrick Hickson, Lube Technician


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Chris Doeppke, Service Technician


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Parts

Bill Althoff, Parts Manager

    I grew up in the Millville/Guttenberg area and currently call Edgewood home. I am a Certified Service Technician and have worked in the automotive industry since 1986 and with Brown's since 1995. 

    In my free time, I enjoy following Iowa State Cyclone sports and woodworking. I also enjoy time with my family and beekeeping.

Certifications/Awards:
ASE Master Technician 
ASE Advanced Engine Performance Specialist
22 years of being a Chrysler Master
A lot of time and testing went into my certifications/awards.

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Jake Keppler, Parts Advisor

    I call Strawberry Point, Iowa my hometown. I work in the Parts Department for Brown's in Elkader. I have worked in the automotive industry since 2002. I have been at Brown's since 2010.
    In my free time, I help on the farm with my dad and my brothers.

Certifications/Awards:

Ford Parts Advisor 3 years certified

Chrysler Parts Advisor 7 years certified

Ford and Chrysler Training System

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Jim Sullivan, Parts Advisor

I call Strawberry Point, Iowa my hometown. I work in the Parts Department here at Brown's in Elkader, as a Parts Advisor. I have worked in the automotive industry since 1983 and I have worked at Brown's since 2017.

    In my free time, I enjoy being able to spend time with my family. When I get the chance, I enjoy being outside and getting some fishing in.

Certifications & Awards:
ASE Master Certified Auto & Diesel Technician
Worked many years as an Auto & Diesel Tech for most of the time in a GM Dealership

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Detail

Aaron Schroeder, Detail Manager

My hometown is St. Olaf. I am the Detail Manager for Brown's in Elkader. I have worked in the automotive industry since 1997 and I have worked here at Brown's since 2014. 

    In my spare time, I enjoy going to auctions and cutting wood. When I get the chance, I try to get out and go hunting.

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Pam Hoth, Detail Specialist

    My hometown is Elkader. I work for Brown's in Elkader as a Detail Specialist. I have worked in the automotive industry and at Brown's since 2012.

    In my free time, I enjoy spending time with my family and I love being able to go camping and taking out the UTV.

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Janice Niehaus, Detail Specialist

Where I call home is Garnavillo. I am a Detail Specialist for our Detail Department here at Brown's in Elkader. I have worked in the automotive industry and at Brown's since 2009.

    I enjoy spending my time outside being able to go fishing and boating. I enjoy being able to travel, especially going to Mexico when I can. Time with family is always a great way to spend my time as well.

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